We understand how buildings work and what makes the communities within them flourish.

It’s our job to make sure that the homes we manage are safe, clean and comfortable for residents. We take pride in making sure the properties in our care are managed safely and are looked after to consistently high standards. For developments with Resident Management Companies (RMCs) and Right to Manage Companies (RTMs) in place, we provide additional support to help Resident Directors make sure they’re fulfilling their duties and obligations, while also ensuring their community is a great place to live.

Ultimately, our mission is to improve the lives of residents in properties of all shapes and sizes, and to create safe, sustainable, and well-managed environments that will thrive for decades to come.

Our residential property management services include:

• Arranging periodic health and safety and fire risk assessments of the communal areas and arranging any follow-up work required.
• Liaising with contractors to ensure residents are kept updated on maintenance progress.
• Providing management information to customers.
• Dealing with customer service enquiries via phone, email, and our customer portal.
• Providing access to our online customer account tool.
• Conducting regular property inspections and site visits, and actioning improvements.
• Arranging ad-hoc repairs and managing contractor/supplier performance.